Terms of Service

Welcome to DO Mark Media (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, academy programs, and related offerings.

By accessing our website (www.domarkmedia.com) or engaging our services, you agree to these Terms.

If you do not agree, please do not use our services.

1. About DO Mark Media

DO Mark Media is a digital PR and digital marketing agency providing:

• Brand strategy and communications services
• Social media management
• Digital marketing campaigns
• Content creation and motion graphics
• PR and media placements
• Training programs and academy courses

2. Eligibility

By using our services, you confirm that:

• You are at least 18 years old
• You have the legal capacity to enter into binding contracts
• The information you provide is accurate and complete

3. Scope of Services

A. Agency Services

All agency services are governed by:

• A signed proposal or contract
• Agreed deliverables
• Defined timelines
• Payment terms

No service begins until payment terms outlined in the invoice or agreement are met.

We reserve the right to refuse service where necessary.

B. Academy Programs

When enrolling in a DO Mark Media academy program:

• Enrollment is confirmed only after full or agreed payment
• Course materials are for personal use only
• Redistribution, resale, or unauthorized sharing of materials is prohibited

We reserve the right to remove participants for misconduct, non-payment, or policy violations without refund.

4. Payments and Refunds

A. Agency Services

• Payments must be made as stated in invoices.
• Late payments may result in project suspension.
• Deposits are non-refundable once work has commenced.

B. Academy Fees

• Academy payments are non-refundable unless otherwise stated.
• If a session is postponed by us, participants may choose to attend the new date or request credit for future programs.

5. Intellectual Property

All materials created by DO Mark Media remain our intellectual property until full payment is received.

After full payment:

• Clients receive usage rights as defined in their agreement.
• We reserve the right to showcase completed work in our portfolio unless otherwise agreed in writing.

Academy materials remain the exclusive intellectual property of DO Mark Media. Unauthorized reproduction, distribution, or modification is strictly prohibited.

6. Client Responsibilities

Clients agree to:

• Provide accurate and timely information
• Review deliverables within agreed timelines
• Avoid unlawful or misleading use of materials created by DO Mark Media

We are not responsible for delays caused by failure to provide required materials or approvals.

7. Confidentiality

We treat all client information as confidential and will not disclose proprietary information except:

• With written permission
• As required by law
• To trusted service providers bound by confidentiality obligations

Clients must also respect the confidentiality of proprietary processes shared by DO Mark Media.

8. Limitation of Liability

To the fullest extent permitted under Nigerian law:

• DO Mark Media is not liable for indirect, incidental, or consequential damages.
• We do not guarantee specific marketing results (e.g., sales, impressions, revenue).
• Our total liability shall not exceed the total fees paid for the service in question.

9. Website Use

You agree not to:

• Use our website for unlawful purposes
• Attempt to hack, disrupt, or compromise website security
• Submit false or malicious information

We may suspend access for violations of these Terms.

10. Third-Party Tools and Platforms

Our services may involve third-party platforms (e.g., Meta, Google, LinkedIn, email providers).

• Platform outages
• Account suspensions imposed by third parties
• Algorithm changes affecting campaign performance

11. Termination

We may terminate or suspend services if:

• Payments are not made
• Terms are violated
• Fraudulent or unethical behavior is detected

Upon termination, outstanding payments remain due.

12. Force Majeure

We are not liable for delays or failure to perform due to events beyond our control, including:

• Government actions
• Internet outages
• Natural disasters
• Platform disruptions

13. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in Nigerian courts.

14. Updates to These Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

15. Contact Information